Humanly managing our resources

At CAUCA, the management of our human resources is of the greatest importance. Even with the nature of the job of each of the members of our team, each individual has a specific role to play in accomplishing our mission. Our corporate values are fundamental to our relationships within our organization. For purposes of continuous improvement, communication and the resulting behaviors are an integral part of humanly managing our resources. Good communication for better understanding is the basis of a healthy and harmonious workplace environment. 

Over and above the handling of each emergency call by our organization, there is a team made up of individuals, there every day.  This is why, in order to develop professionally and know that our actions can make the difference in the daily lives of the populations served by our organization, CAUCA supplies the members of its team with all the resources they need to develop and attain their full potential.

Supported by the knowledge and expertise of our personnel, social skills are a vital element in our organization. In this respect, the following are the personal traits and qualities required that characterise our human resources and that are essential for individuals to possess in order to join our team:

  • Able to act with discretion and confidentiality
  • Principled
  • Honest
  • Able to lead by example
  • Possess good communication skills
  • Excellent emotional control
  • Able to manage stress
  • Able to manage time along with personal efficiency
  • Sense of responsibility
  • Able to adapt to changes
  • Strong sense of teamwork
  • Meticulous and mindful of a job well done.

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Photos: Patrick Guay, Photographer

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