Our mission


CAUCA’s mission is to receive and process emergency calls

with professionalism, promptness, efficiency and courtesy,

in order to transmit and coordinate the dispatch of calls

to the primary and secondary parties involved,

while taking into account the nature and the priority.


Moreover, CAUCA ensures it provides its partners

with the best administrative, logistical and technological tools

in order accompany them in their respective missions.

All rights reserved © CAUCA, Centrale des Appels d'Urgence Chaudière-Appalaches
Photos: Patrick Guay, Photographer

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