Research and development

By developing its own solutions, CAUCA is constantly looking for improvements and new features able to increase the efficiency of its operations. Each week, the development team meets to prioritize their needs, as well as discuss new ideas, always with the mission of providing the latest in software and technology. 

When an idea is adopted, the design is followed by a long test period, covering all aspects of its use. The new feature is then incorporate into the system and all clients benefit from it.

CAUCA also makes several trips around the globe to discover emergency centre procedures. Sharing of information is a huge asset for improving emergency systems and constantly enhances operational performance, ensuring CAUCA’s clients of world-class service.

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Photos: Patrick Guay, Photographer

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