CAUCA’s Customer Service department is available during business hours, Monday to thursday from 7 am to 12 pm and from 1 pm to 5 pm and friday 8 am to 12 pm.
The department can be reached at 866-927-9811 or by email at firstname.lastname@example.org.
If you have an emergency situation concerning the Customer Service department outside their business hours, two members of the department are reachable to respond to your needs.
If such a situation occurs, contact the CAUCA team leader at 1-800-463-8812 Ext. 1. This person will record all information relevant to your request and then contact the person on call if need be.
Monday to thursday
7 am to 12 pm and 1 pm to 5 pm
Friday 8 am to 12 pm
866-927-9811 or at email@example.com
Outside of business hours:
1-800-463-8812 Ext. 1