Dispatching first responders


Dispatching first responders

For priority 1 calls, where a life is in danger, the actions of first responders are required to support ambulance, police or fire department services. Operating in accordance with a very precise protocol, the mobilization of first responders is preprogrammed in the computer system.

Every first responder is trained according to the standards established by Quebec’s Minister of Health and their role is crucial, ensuring a faster presence at the scene of an incident when an ambulance is over 8 minutes away. 


Over the past few years, several municipalities have introduced a first responder service and all indications are that this service will be on the rise in the future, thus providing ever more efficient emergency response to the public.

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Photos: Patrick Guay, Photographer

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