The Chaudière-Appalaches Emergency Call Center (CAUCA), a paramunicipal non-profit organization, acts as a 9-1-1 primary call and distribution center serving more than 500 municipalities in Quebec. CAUCA also acts as a secondary center for the treatment of fire and health calls.

 
  As well, the organization develops cutting-edge technological tools to support the work of firefighters and paramedics.  

 

 

New video capsule - How works 9-1-1

 

Promotionnal flyers

 
 In the news All the news
   

January,  2019

February 6th 2019

         "Daily supervision optimisation cursus"

February 20th 2019

 

For all emergencies

dial 9-1-1

 

 

Confidentiality Policy SURVI-Mobile

Confidentiality Policy SURVI-Prevention

 

 

  Customer Zone  
 

Acces to the Customer Zone

In order to access the Customer Zone, please contact us, we will be pleased to provide you with your access.

418-227-9811 1-866-927-9811   customerservice@cauca.ca

 

   

 

 

All rights reserved © CAUCA, Centrale des Appels d'Urgence Chaudière-Appalaches
Photos: Patrick Guay, Photographer

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