The Chaudière-Appalaches Emergency Call Center (CAUCA), a paramunicipal non-profit organization, acts as a 9-1-1 primary call and distribution center serving more than 500 municipalities in Quebec. CAUCA also acts as a secondary center for the treatment of fire and health calls.

  As well, the organization develops cutting-edge technological tools to support the work of firefighters and paramedics.  



Promotionnal flyers

 In the news All the news

January,  2019

February 6th 2019

         "Daily supervision optimisation cursus"

February 20th 2019

For all emergencies

dial 9-1-1



Confidentiality Policy SURVI-Mobile

Confidentiality Policy SURVI-Prevention



  Customer Zone  

Acces to the Customer Zone

In order to access the Customer Zone, please contact us, we will be pleased to provide you with your access.

418-227-9811 1-866-927-9811





All rights reserved © CAUCA, Centrale des Appels d'Urgence Chaudière-Appalaches
Photos: Patrick Guay, Photographer

Powered by CreaWEB -