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Become an emergency call dispatcher

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A DEDICATED
TEAM

Integrity, respect, engagement and collaboration runs in our DNA

Meet the team

MULTI-SERVICES
EXPERTS CENTER

Specializing in emergency and municipal interventions
for the citizens.

Discover CAUCA

Our Emergency
solutions

In order for our emergency services to handle their
interventions efficiently.

View our solutions

Our municipal
solutions

An effective way for the cities and municipalities to
communicate with their citizens.

View our solutions

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down

Innovative solutions
for the well-being of citizens

Emergency solutions

Municipal solutions

580
Municipalities
served
1.8M
Citizens
served
110
Emergency and
municipal call dispatchers
35
Years of experience

A TEAM MOTIVATED
BY EXCELLENCE AND INNOVATION.

CAUCA does much more than serve the cities and municipalities citizens with its 2 primary call centers (9-1-1 and 3-1-1) and fire, health and municipal emergency secondary centers.

The organization also supports emergency and municipal interveners with our technological solutions designed by an experienced developers team.

CAUCA team is 160 employees, including more than 110 emergency and municipal call dispatchers, who support 580 municipalities every day. This represents 700,000 calls each year for 1.8 million citizens in 14 administrative regions of Quebec.

Recently
2024.04.16

CAUCA celebrates its 35th anniversary.

We are incredibly proud to celebrate the 35th anniversary of CAUCA this year.

Emergency
Call Response
Application
SURVI-Mobile
System
SURVI-Vehicular
Municipal Call
Center
Request and Complaint
platform
Alerts and Mass notification
software
  • 01
    Bas-Saint-Laurent
  • 02
    Saguenay-Lac-Saint-Jean
  • 03
    Capitale-Nationale
  • 04
    Mauricie
  • 05
    Estrie
  • 06
    Montréal
  • 07
    Outaouais
  • 08
    Abitibi-Témiscamingue
  • 09
    Côte-Nord
  • 10
    Nord-du-Québec
  • 11
    Gaspésie-Îles-de-la-Madeleine
  • 12
    Chaudière-Appalaches
  • 13
    Laval
  • 14
    Lanaudière
  • 15
    Laurentides
  • 16
    Montérégie
  • 17
    Centre-du-Québec
They
trust us